Shipping Policy

Shipping Area

We currently ship across Europe.

Shipping Costs

✅ Free Shipping Across Europe

There are no shipping charges for our customers unless otherwise stated on the product page.

Delivery Times

Unless otherwise specified in the respective product listing, delivery will take place within the following timeframes:

Minimum delivery time: 3 business days

Maximum delivery time: 14 business days

The delivery period begins:

For payments made by PayPal or Credit Card: on the day the order is confirmed.

If delivery delays occur in exceptional circumstances, we will notify you promptly by email.

Shipping Carriers

Orders are shipped through trusted and reliable shipping carriers to ensure safe and timely delivery.

Partial Shipments

If your order must be shipped in multiple packages for logistical reasons, no additional shipping costs will be charged.

Order Tracking

When available, a tracking number will be provided by email once your order has been shipped.

Damaged or Lost Shipments

Please inspect your shipment immediately upon delivery.

If your order arrives damaged, incomplete, or appears to be lost in transit, please contact us as soon as possible so that we can provide a prompt resolution.

Contact Information

For any questions regarding shipping, please contact us:

📧 Email: support@dikrat.com

📍 Address:

Dikrat

Augsburger Straße 15A

91781 Bayern

Germany